Frequently asked questions
Have questions? We’re here to help. Many common inquiries are already addressed, so you can quickly find information on orders, shipping, returns, and other topics in this section.
No, Orivellee offers free shipping on all orders in the United Kingdom. For full details, please see our Shipping Policy.
For information about Order Cut-Off Time, Order Processing Time, Package Transit Time, and Total Delivery Time, please refer to our Shipping Policy.
If your order does not meet your expectations, you can return it within 30 days from the delivery date. For more details, check our Return and Refund Policy.
You can email us at support@orivellee.com with your order number to begin the process.
Clear instructions are outlined in our Return and Refund Policy.
We offer a range of secure payment options. A full list is available on our Payment Policy.
If you still need assistance after reviewing the FAQ, our team is ready to help. You can reach us via Email: support@orivellee.com, Phone Number: +31682976367, or use our Contact Form