Payment Policy

This Payment Policy describes how payments are processed on the Orivellee website. By completing a purchase, you acknowledge that you have reviewed and agreed to the payment terms outlined below.

Order Payments and Authorization
Payment processing begins when an order is submitted. Upon successful authorization, the chosen payment method is charged. Orders associated with unsuccessful, declined, or incomplete payments are not finalized. If a payment attempt fails, you can resubmit payment using corrected details or select a different payment method.

Supported Payment Options
Orivellee provides multiple payment options to support secure checkout. Accepted payment options:

  • Shop Pay
  • Google Pay
  • Apple Pay
  • Visa
  • Maestro
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • UnionPay
  • Klarna
  • Elo

Payment option availability may vary based on location, device, or browser.

Transaction Security
All payment transactions are processed through Shopify’s secure payment platform. Protective measures such as encryption, automated fraud detection, and transaction reviews may be applied. Orders requiring additional verification can be delayed or canceled. Full payment card details are not stored on this website.

Pricing and Currency
Product prices are clearly displayed before checkout and confirmed prior to payment submission. No additional charges are added after checkout. Payments are processed in the currency shown at checkout. Any currency conversion fees imposed by financial institutions are outside our control.

Refund Processing
Approved refunds are issued in accordance with our Return and Refund Policy. Refund amounts are returned to the original payment method used for the purchase. Refunds process takes up to 7 days after approval, though final settlement timelines depend on the payment provider.

Chargebacks, Reversals, and Payment Issues
If a payment is reversed, disputed, or canceled after authorization, the related order may be suspended or canceled. Additional steps may be required to resolve outstanding payment matters in accordance with our Terms of Service.

Updates to This Policy
This Payment Policy may be updated periodically. Any revisions take effect once published on this page. Continued use of the website after updates indicates acceptance of the revised policy.

If you need any assistance or have a question, our team is here to help. Feel free to reach out through any of the contact options provided below.

Customer Service Hours:
Monday to Friday: 10:00-18:00 (Local Time)